What is the typical production lead time?

New item development: 75–90 days from PO to FOB. Existing items: 30–45 days from PO to FOB.

Get In Touch

Tell us what you need. We will tell you honestly if we can help.

Q: Can Top Systems Group work with brands new to Southeast Asia sourcing?

Yes — provided volumes meet our minimum order requirements. We have helped brands establish their first Southeast Asia production relationships from scratch.

No sales pitch. No obligation. A straightforward conversation about your furniture production requirements and whether Top Systems Group is the right partner.

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Same business day response — typically within a few hours during Malaysia business hours

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All time zones welcome — USA, Canada, Europe, Australia, Middle East

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No commitment required — first conversation is always exploratory

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B2B only — furniture brands, importers and their sourcing teams

Send Us an Inquiry

Fill in what you know — you do not need a complete specification to start a conversation.

First Name *

Last Name *

Job Title

Company Name *

What Are You Looking For?

Tell Us More (optional)

How Did You Hear About Us?

FOB · TT terms · Minimum orders apply · B2B only · Your information is not shared with third parties

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Inquiry received — thank you.

We will come back to you the same business day. For urgent matters WhatsApp us at +60 10-377 4569

After You Send Your Inquiry

Here is exactly what happens next.

We know the uncertainty of reaching out to a new business partner. Here is our process from the moment you send your inquiry.

We Read Your Inquiry Carefully

Every inquiry is reviewed by our team — not filtered by automation. We look at what you need and what the right first response looks like.

Same day

We Send You a Direct, Honest Response

Not a generic auto-reply. A real response that confirms whether we can help and outlines the logical next step.

Same day

15-Minute Discovery Call — Your Time Zone

If there is a good fit, we schedule a short call to understand your requirements clearly before proposing anything.

Within 3 days

Factory Identification and Initial Proposal

We identify matched factories and send you a written proposal with options, indicative pricing and lead times. No commitment required.

3–5 days

Minimum Order Requirements

Chairs250 pieces

Dining Tables / Tabletop100 pieces

Casegoods100 pieces

Flat Pack200 pieces

Outdoor Sets100 sets

Minimums apply per style. B2B only — furniture brands, importers and their sourcing teams.

Standard Trade Terms — All Orders

Shipping TermsFOB Only

Payment TermsTT (Telegraphic Transfer)

Fee StructureCommission on confirmed PO

Upfront FeesNone

Lead Time — New Item75–90 days PO to FOB

Lead Time — Existing Item30–45 days PO to FOB

Countries CoveredMY · VN · ID

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Prefer WhatsApp?

Message us at +60 10-377 4569 — same business day response.

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Before You Reach Out

Questions we hear before people send their first inquiry.

Do I need a complete specification before contacting you?

No. A product category, rough volume and target market is enough to start a useful conversation. We ask the questions we need during our discovery call.

How does your commission work and when do we pay?

Commission-based — you pay nothing until your purchase order is confirmed with the factory. No upfront fees, no retainers. We discuss the specific rate during our initial call.

We already source from Malaysia but want better QA. Can you help?

Yes. Some clients come to us specifically for inspection — not sourcing. We can step into an existing factory relationship and manage pre-production and final inspection without disrupting your supply chain.

We sell to Walmart — do you know their inspection requirements?

Yes. We have applied Walmart, Walmart Canada, Sam's Club, Canadian Tire and Rona inspection protocols across our client orders. We follow your retailer's specific requirements exactly.

Can you work with brands new to Southeast Asia sourcing?

Yes — provided your volumes meet our minimum order requirements. We have helped brands establish their first Southeast Asia production relationships from scratch.

What if we contact you and decide not to proceed?

No problem at all. Initial conversations are exploratory with no commitment. We would rather have an honest early conversation than proceed into a relationship that does not serve your brand well.

Not every inquiry is the right fit — and that is fine.

We are honest about who we work with best. If your situation does not fit what we do, we will tell you clearly in our first response.

✕End consumers buying furniture for personal use
✕Orders below our minimum quantities
✕Manufacturing outside Malaysia, Vietnam or Indonesia
✕Brands looking for lowest cost with no accountability
✕One-off orders with no prospect of ongoing relationship